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Overcoming negative behaviors (from the communication essentials series)
DVD style course with video and completion certificate only
Life is full of difficult situations, and very often these difficult situations involve dealing with the negative behavior of others in the workplace. This video teaches practical actions for dealing with resistance, complaints, disruptions, demands and aggression from individuals with whom you must get along in order to get things done.
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ArcLearn specializes in business skills training from leading producers.
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